Mobile Sync Setup on Google Pixel (Android 14)

Last updated August 13, 2024

Set up Mobile Sync (push email, calendar, contacts and tasks) on a Google Pixel phone with Android 14. Enterprise Plan only.

You must be subscribed to our Enterprise Plan or have a Mobile Sync License from us, otherwise this guide will not work for your Pixel. If you are on our Enterprise Plan and need us to enable Mobile Sync for your account, please email our support team before setting up your Pixel.

If you do not have Mobile Sync, please use the Email Setup on Google Pixel (Android 14) guide instead.

Do not skip any steps, and do them in order. If you skip a step or leave one unfinished, the setup will likely fail.

You need your current email address and password to add your account to the Gmail app on your Pixel phone. We recommend setting up your email while your device is on Wi-Fi. If you are on 3G/4G/LTE/5G, make sure you have a strong connection and stay in one place.

The screenshots are for reference only. Please read the instructions at each step.

Part 1: Find your mail server address

You will use the mail server address for both incoming mail server and outgoing mail server settings when adding your email account to a Pixel phone.

Step 1: Open webmail in your browser

Open a web browser on your computer and type webmail.yourdomain.com in the address bar. Replace yourdomain.com with your own domain name.

For example, if your email address is bob@xyzhealth.com, you would type in webmail.xyzhealth.com

Type it in the address bar at the top of the browser, not in a search box (Google, Bing, Yahoo and so on). Do not type http:// or https:// in front of it.

Step 2: Find your mail server address

You will be sent to your mail server automatically.

Your mail server address is the first portion of the URL.

In this example, the mail server address is: mail.enguard.com

Step 3: Write it down

Write down your mail server address. You will need it for the steps below.

Check that your email address and password work by logging in to webmail.

If you cannot log in, ask your administrator for the correct login.

Step 5: With two fingers, swipe from the middle top down

Step 6: Touch Settings

Step 7: Touch Passwords, passkeys & autofill

Step 8: Touch + Add account

Step 9: Touch Exchange

Step 10: Enter your email address

Touch Set up manually

Step 11: Enter your password

Enter your mail server address

Touch Next

Step 12: Touch Done

Step 13: Open Gmail app

Step 14: If this is the first time you are opening Gmail, Touch Allow

Step 16: Touch Settings

Step 17: Touch your email account

Step 18: Touch Mobile signature to set your signature

Set Sync frequency to Automatic (Push)

Set Sync emails from: to All (if you have a large mailbox over 12GB, select a shorter time frame for better performance)