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macOS Sync Setup in macOS Sequoia

Last updated September 18, 2024

Sync Mail, Calendar, Contacts, Reminders and Notes with Webmail on a Mac with macOS Sequoia (Enterprise Plan).

macOS Sync is only available on our Enterprise Plan.

It syncs these macOS apps with our Webmail: Mail, Calendar, Contacts, Reminders and Notes. It also gives you access to Shared Calendars from Webmail.

Together with our Mobile Sync feature, your mobile device, Webmail and Mac stay completely in sync. For example, add a calendar appointment on your phone and it shows up in Webmail and on your Mac. Add one on your Mac and it shows up in Webmail and on your phone.

This guide shows you how to set up your EnGuard macOS Sync Enabled Email Account on macOS Sequoia. When it was written, the latest macOS was Sequoia 15.0. Make sure your Mac is up to date so the screenshots match.

Do not skip any steps, and do them in order. If you skip a step or leave one unfinished, the setup will likely fail.

You need your current email address and password to add your account to the native Mail app on your Mac.

The screenshots are for reference only. Please read the instructions at each step.

Part 1: Find your mail server address

You will use the mail server address for both incoming mail server and outgoing mail server settings when adding your email account to Mail.

Step 1: Open webmail in your browser

Open a web browser on your computer and type webmail.yourdomain.com in the address bar. Replace yourdomain.com with your own domain name.

For example, if your email address is bob@xyzhealth.com, you would type in webmail.xyzhealth.com

Type it in the address bar at the top of the browser, not in a search box (Google, Bing, Yahoo and so on). Do not type http:// or https:// in front of it.

Step 2: Find your mail server address

You will be sent to your mail server automatically.

Your mail server address is the first portion of the URL.

In this example, the mail server address is: mail.enguard.com

Step 3: Write it down

Write down your mail server address. You will need it for the steps below.

Step 4: Test your login

Check that your email address and password work by logging in to webmail.

If you cannot log in, ask your administrator for the correct login.

Part 2: Add your email account to macOS

Step 5: Open Settings

Step 6: Add an account

Select Internet Accounts.

Click Add Account.

Step 7: Choose Microsoft Exchange

Select Microsoft Exchange.

Step 8: Fill in your details

Complete these fields:

A) Enter your name. This is the name recipients see on all outgoing messages.

B) Enter your email address

Click Sign In.

Step 9: Sign in again

Click Sign In.

Step 10: Enter your password

Enter your email password.

Click Sign In.

Step 11: Enter your server URLs if asked

If you are asked for Internal and External URLs, enter your mail server address twice, then click Sign In.

Step 12: Choose what to sync

Select all the apps you want to sync with our Webmail.

Click Done.

Step 13: Name the account

In Description, give the account a name you will recognize. This helps if you have more than one email account in Apple Mail.

Step 14: (Optional) Change the undo send delay

By default, Mail waits 10 seconds before sending, so you can cancel if you change your mind.

To turn that off and send immediately, go to the Composing tab and choose Off from the Undo send delay drop-down.

To include all previous replies when you reply to an email, choose Include all of the original message text.

Step 15: (Optional) Turn off Conversation view

Mail turns Conversation mode ON by default. Some people like it, some do not.

To turn it off, click the View menu (top left) and choose Organize by Conversation to remove the checkmark. Repeat this step to turn it back on.

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