Getting Started with Webmail

Welcome to EnGuard Mail, a web browser based email platform that is fast, reliable and very secure.

Our Webmail includes Encrypted Email, Telehealth (Online Meetings), Chat, Calendars, Contacts, Task Management and Notes.

You can send Password Protected Encrypted Emails and Secure File Attachments (up to 2,000MB).

Your first login

1. Set your time zone

The first time you log in to Webmail, set your time zone. Skip Recovery Email Address and click OK.

2. Turn on browser notifications

Enable Browser Notifications to get alerts for new email, chats, reminders and more.

A tour of the top menu

3. Show or hide your folders

The Show/Hide icon at the top of the folder list hides or shows your folders. This helps a lot on smaller screens like tablets and phones.

4. The More menu

Click the More drop-down to see more menus.

5. The New button

The New button opens a pop-up window. What it creates depends on which section you are in.

6. The New drop-down

The New drop-down menu opens a pop-up window for other items, no matter which section you are in.

7. Advanced Search

To the right of the main menu is Advanced Search. You can search your email, notes, contacts, calendars and tasks.

8. Chat

The Chat icon opens a pop-up window to send instant messages to other users in your organization.

9. Notifications bell

The Notifications Bell alerts you about calendar appointments, task reminders, folders shared by other users and more.

10. Dark or light theme

Click the Brightness Icon to switch between the Dark Theme and the Light Theme.

11. Your account menu

The last drop-down menu shows your Chat Availability status and a link to our Support Portal. You also log out from here.

12. The Folder icon

The Folder Icon has different folder tools in each section.

13. The Actions icon

The Actions Icon opens a Manage Shares shortcut to your Sharing settings.

Your folders

14. Default folders

Everyone starts with these folders: Inbox, Drafts, Deleted Items, Junk Email and Sent Items. When you open the Email section you start in your Inbox, where all new email arrives.

15. Custom folders

Under the default folders are Custom Folders, which you can create to keep your messages organized. You can also create Sub Folders inside any folder.

16. Shared folders

Under your custom folders are the Shared Folders other users have shared with you.

Messages from trusted and outside senders

17. The green shield

Emails from Trusted Senders show a Green Sender Verification Shield.

18. Emails from outside your organization

Emails from the outside world are marked with a changed subject line and a yellow banner warning inside the message. You can turn off the subject line change or the yellow banner by contacting our support team. We can also change the wording for your organization.

Your storage

19. Check your storage space

Hover your mouse over the Information Icon at the bottom left to see how much storage space you are using.